Building the
Agentic
Future of SE.
10 years at Salesforce. All of them in Solution Engineering. I did not wait for the mandate: I started building AI-powered tools, enabling my teams, and creating communities that turn curiosity into habit. Now I want to do that for 6,000 SEs worldwide.
- Be Your Own Q Branch: Launched a workshop series training all SEs across Northern Europe on agentic tools and workflows, elevating early adopters as internal coaches.
- Agentblazer OU North Community: Revived the Einstein North Pathfinders (launched in earlier role) as a dedicated agentic AI community across EMEA North, driving peer experimentation and crowdsourced best practices at scale.
- Last Mile offering: Co-created a paid presales engagement model blending SEs and Professional Services to push top accounts to AELA license: a new commercial motion that bridges pre-sales and post-sales.
- PoC Framework: Created the Proof of Concept governance framework for EMEA North, establishing standards for scoping, delivery, and success criteria across the region.
- AF/D360 taskforces: Ran the local Agentforce and Data Cloud 360 taskforces in Belgium and the Netherlands, coordinating cross-functional execution on top priority deals.
- Claude-powered pipeline tool: Built a personal deal risk assessment and pipeline analysis tool, used weekly to surface risk and inform coaching.
- Official Salesforce spokesperson on AI-driven transformation at partner events, industry conferences, and customer briefings.
- Be a role model of the change you want to see, create a culture of experimentation and defend the time to learn, making AI practice part of every team meeting.
- 2nd line SE leader with 5 first-line leaders and 40 SEs across Belgium and the Netherlands.
- Program manager of the Industry Boost Program in Northern Europe.
- Belgium-Netherlands merger: Designed and executed a full change management program across three country organizations, gaining buy-in from multiple country leaders and creating a stronger, more focused cross-pollinating SE team.
- Member of the BeLux Country Leadership Team, contributing to country strategy, people decisions, and cross-functional alignment.
- Influenced BeLux-level investments in enablement, tooling, and organizational structure.
- Director Industry SEs · Senior Manager Solution Advisors · Manager Solution Advisors · Lead Solution Advisor
- Progressively built SE teams, drove VP/C-level deal engagement, and systematized SE operations across Benelux.
- Collaborated with product management on the Einstein Vision pilot at AB InBev, working with the Mexico team on object detection use cases.
- Consensus rollout, EMEA North: Led adoption across AVPs, RVPs, AEs, and BDR leaders, driving measurable usage increase and establishing a repeatable rollout playbook.
- Einstein North Pathfinders: Founded the Einstein North Pathfinders community in EMEA: a living network for product updates, competitive intelligence, and peer best-practice sharing across the region.
- Presales lead on >€1M software deals. Closed first SAS MDM implementation in Benelux. Renegotiated SAS Framework Contract with the European Commission.
- Keynote presenter at SAS conferences (800+ attendees).
Why Gianni, Courtney?
After nearly 10 years at Salesforce in Solution Engineering, I have spent the last two years doing exactly what you described in your video. Not because a mandate told me to. Because I genuinely believe this is the most important shift of our professional generation.
The Agentic Pioneer
I did not wait. Long before any corporate rollout, I started building with AI: personally and with my team. I use Lovable to build real applications. I built a pipeline analysis and deal risk assessment tool powered by Claude that I run weekly. I experiment with Gemini Gems, Slackbot skills, and OpenAI workflows. At least one hour a day, every day.
Building Communities, Driving Culture
I have a pattern of building communities before they are asked for. Einstein North Pathfinders when Einstein launched. The Agentblazer OU North Community as a revival three years later. Be Your Own Q Branch workshops to train SEs across Northern Europe. These are not Slack channels. They are cultural movements.
Strategic Navigator & Executive Communicator
At AB InBev, every AI conversation came down to one question: does it help them sell more beer, at lower cost, with a better experience? That discipline, connecting innovation to outcomes, is how I communicate. I also know what it means to break glass. Three years ago, I made the case to merge Belgium and the Netherlands into one SE territory: three country leaders, real resistance, full change management. We got there.
Calm in the Chaos
10 years at Salesforce is the proof point. If you do not embrace fast pace and constant change, you do not last. Whether it is compensation plan changes, org restructures, or AI tools evolving daily, my job is to bring the calm: provide context, maintain direction, keep the team focused. I evaluate technology without attachment: what matters is strategy, not the tool of the moment.
Creating & Running Programs
I run programs that span multiple functions simultaneously: sales, solution engineering, professional services, customer success, marketing, and alliances and channel. I know how to align different teams around a shared mission and keep momentum across all of them.
Examples include the Last Mile paid presales engagement, the AF/D360 Taskforces in Belgium and the Netherlands, the Agentforce PoC Program across EMEA North, and the Agentforce Activation Program. Each one required cross-functional alignment, governance, and sustained execution.
Ready for Global
My direct leadership experience is regional. But my network, mindset, and track record are not. I worked closely with global teams on the Consensus rollout and on the Einstein Vision pilot at AB InBev with the Mexico team. I am flexible in time zones, entrepreneurial in how I build relationships, and I learn fast. My ask: help me get connected to the right people in the first 30 days. Once I have those relationships, I will find my way: and I will move fast.
There's more in here.
This section contains Gianni's first 90-day plan, his vision for the global agentic stack, and his personal take on what it would take to make 6,000 SEs truly AI-fluent. It is locked: on purpose.
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